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Return Policy
All items must be returned within 14 days of your delivery date.
Items must be in their original unused condition with all tags and packaging.
Items purchased in the 'Archive Sale' are final sale and not eligible for return.
How to return your online purchase
- Request a pre-paid return shipping label here
- Once approved, print the label and attach it to your package
- Drop the package off at a USPS location
Ovadia does not cover the shipping costs of international returns. If you wish to return an international order, shipping fees and duties are the responsibility of the customer.
Please Note: Due to the ongoing situation, responses to calls may be delayed and the best way to get in touch is via email.
Customer Service:
Monday - Friday except major holidays
10 a.m. - 5 p.m. EST
888 205 5324
customerservice@ovadiany.com
Exchange Policy
In order to expedite exchanges and to ensure that the product you would like is available,
please place a new order online and return the undesired product for a refund.
Refunds
Your refund will be issued to the original form of payment within 10 business days.
Please note that card issuer processing time may vary.